How do you determine the cost of grooming?
Our grooming prices are a starting base meaning prices are not set and can vary/change depending on your pet's breed, coat type, coat condition, size, temperament, and any add-ons you choose.
What is your cancellation policy?
If you need to change or cancel your appointment, we ask that you please give us 48 hour notice. If you cancel with less notice you will lose your deposit AND / OR be charged 50% of the service. If you book an appointment with us and do not show up, it will considered a NO-SHOW and you will be subject to full grooming cost.
48 hour notice is at least 2 days prior to your scheduled appointment.
FAQs
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FAQs *
I just got a puppy, how soon can I bring them in to be groomed?
As soon as they are done with their last round of booster shots, puppies can be groomed. They must have Rabies, Distemper & Bordetella vaccines up to date.
Puppy first grooming is a pivotal step in ensuring your furry friend grows into a well-mannered and comfortable adult dog. This initial experience not only helps with the practical aspects of hygiene but also fosters a sense of trust between you and your puppy. To promote safety during this process, it’s essential to use gentle techniques and appropriate tools designed for young pups, as their skin is particularly sensitive. Introducing them to grooming in a calm and friendly environment can transform what may seem like a daunting event into an enjoyable bonding session. Establishing positive grooming habits early on creates a foundation for future sessions, ensuring that your pup remains relaxed and confident in their hygiene routine.
My dog is matted but I don’t want him/her shaved. Could he/she be brushed out?
Safely dematting a dog requires patience and the right techniques to ensure the comfort and well-being of your pet. When mats are minor, using a dematting tool or slicker brush can effectively remove them, often at an additional cost. However, when mats are severe or extensive, it may be necessary to shave down the affected areas. This process, while essential for the dog’s comfort, may incur an additional fee due to the increased time and effort involved. It's important to recognize when it's more humane to resort to shaving rather than risking injury to the skin. Regardless of the approach, grooming fosters a healthy coat and contributes to the overall happiness of your canine companion.
Do you accept walk-ins?
We do not take walk-ins, by appointment only.